FAQs [Home]
  1. When will the pictures from my event be online?
  2. Can you E-mail me pictures of my child so I can decide if I want to purchase them?
  3. How much do the pictures cost?
  4. How do I pay for the pictures?
  5. Will you be back to photograph my child/my event again?
  6. I don't see any pictures of my kid/my event...why did you skip us?
  7. What browser does BlackBeltPhoto.com recommended for use with their web site?
  8. How can thumbnail photographs be enlarged for easy viewing?
  9. Can photographs be downloaded from the BlackBeltPhoto.com web site?
  10. What if I just don't like the picture?
  11. How long before my pictures are delivered?
  12. How long do you keep the pictures online for us to view?

  1. When will the pictures from my event be online?
    Images are typically uploaded 24-48 hours after your event has ended. We have to go back to the studio (remember, we may be out of state), download THOUSANDS of pictures, catalog them and transfer them to our servers, adjust the color, contrast and cropping, sort them into categories or classifications and then upload them to the web site. We work as fast and efficiently as possible and we’re as anxious as you are to see the pictures.

  2. Can you E-mail me pictures of my child so I can decide if I want to purchase them?
    Unfortunately we don’t have the resources to go through all the pictures and email them to each potential customer. Please take your time in viewing the images and utilize the “Photo Album” feature to make the final selection easy.

  3. How much do the pictures cost?
    Prices may vary depending on the arrangement with the event organizers and/or the exclusivity of the event. Keep in mind, that in most cases, the price is for your completed "once in a lifetime" photographic product. We are professionals and we're very good at capturing moments...and more importantly MEMORIES for you and/or your athlete. Even though we might make it look easy...what we do is not easy. It's taken us years of dedication and hard work to be able to provide you with the service, products and memories that you'll receive from BlackBeltPhoto.com. If you have any questions, please contact us via our contact page.

  4. How do I pay for the pictures?
    We accept VISA, MasterCard, American Express and Discover online, via a secure server utilizing 128 bit encryption. This allows for the fastest delivery of your pictures, since the verification is done immediately. However we also accept Money Orders, Cashiers Checks and personal checks. If paying by Money Orders, Cashiers Checks or personal checks please e-mail us at Info@BlackBeltPhoto.com with your order. We will then send an e-mail confirming that we have recieved your order and where to send payment. Once we have recieved payment we will then ship out your order.

  5. Will you be back to photograph my child/my event again?
    Assuming that this event was profitable for us (that means that you bought the pictures, not just viewed them on your computer screen) we'll definitely be back. If you want to be informed before we return, click here, and we'll add you to the e-mail list that we send out approximately 3-6 weeks before our scheduled event.

  6. I don't see any pictures of my kid/my event...why did you skip us?
    While we try to photograph each and every participant, it's just not feasible. If you see our photographer at an event, we probably have our tent set-up for you to sign-up for photographs. Signing up means that we will ASSIGN A PHOTOGRAPHER TO PHOTOGRAPH YOUR CHILD. This is the only way to GUARANTEE that we photograph your child.

  7. What browser do we recommended for use with their web site?
    Microsoft Internet Explorer version 4.0 or later is our first choice for an effective web browser. A recent version of Netscape is the second choice. The contrastphotography.com web site does not support early versions of some browsers or Windows 3.1 or earlier and use of such software may cause problems with the site's performance. Click on this hyperlink to download the latest Microsoft Internet Explorer.

  8. How can thumbnail photographs be enlarged for easy viewing?
    Click on the image that is to be enlarged and it will open up as a larger version. There may be a BlackBeltPhoto.com watermark imprinted on the larger view. Purchased products will not carry the watermark. Any problems experienced in enlarging images may be a result of the browser used. See recommended browser.

  9. Can photographs be downloaded from the BlackBeltPhoto.com web site?
    No. Remember, all BlackBeltPhoto.com images are copyrighted and the property of the company. It is illegal to make copies of the images. Remember, we can't afford to come to your events in the future without your support. If there are no orders from an event, we assume that the participants are not interested in our services. Contact us if there are any questions.

  10. What if I just don't like the picture?
    If for any reason you are not 100% satisfied with the quality of any image you've purchased from BlackBeltPhoto.com please return it for a full refund. All of our images are captured by professional photographers using Nikon high-end professional cameras. All of our products are produced on traditional Fuji Photographic Paper, guaranteed not to fade for 100 years.

  11. How long before my pictures are delivered?


    A) Most orders for small photographs (5x7/8x10) ship from our professional photo lab within 5-7 business days Actual delivery times depend on local US Post Office volume and efficiency.

    B) Larger items and specialty items (Championship, Playoff, and Classic Series products, magazine covers, and additional text) typically ship within 12-14 business days. We may request approval of a digital proof if we have questions or if the product is very complicated. Actual delivery times depend on local US Post Office volume and efficiency. All specialty products are sent with a delivery confirmation.


  12. How long do you keep the pictures online for us to view?
    The photos are online for 3-4 weeks from the time we upload them. This should allow enough time to view and purchase the ones you like. You can order after an event has been removed by E-mailing us at Info@BlackBeltPhoto.com and we would be happy to put the event back up for you.
Copyright © Black Belt Photo Inc. 2004